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People walk in, say it's lovely, and walk out with nothing.
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You keep changing displays, buying stock and posting more, but the takings barely move.
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You've got a list of ideas and no idea which one will actually make a difference.
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You're on the shop floor every hour you're open, because nobody else sells like you do.
You're not short of effort.
Your shop just isn't set up to do the selling for you.
Yet.
Sound familiar?
In 90 days, your shop starts doing the selling.
Customers notice more, pick up more and spend more.
And you'll know exactly why, because we'll have the numbers to prove it.
Why me?
I've been where you are.
I built a business with several locations, an award-winning product range and a team to run.
Then I built the systems that let it run without me.
They worked so well I moved more than 200 miles away. Then I sold it.
Now I help independent shop owners do the same: get the shop selling, so it doesn't all rest on you.
How it works
Month 1: Your fastest win.
We start with your biggest problem, so you see a difference straight away. At the same time we start tracking footfall, conversion and average spend, so every decision after this is based on your real numbers.
Month 2: A shop that guides people.
Using that data, we put your best products where they get seen, and set up your layout so customers move from one item to the next.
Month 3: Every customer spends more.
Bundles and signage that help people choose more, without you having to push.
By day 90: a shop that sells better, the numbers to prove it, and a way of working you keep using long after we finish.
“I’ve done a comparison against last month and it’s massive. We sold 11 books in September versus 2 the month before. That’s 450% up. And jars of beans, 38 versus 25, so that’s 52%.” Sarah
What's included
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I study your shop before we start. Walkthrough video, photos, best and worst sellers. By our first call, I already know your shop.
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A week-by-week 90-day plan built for your shop. You always know what to do this week.
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6 calls, 2 a month. Your first call is 90 minutes. The rest are 45. Every call ends with a clear next step.
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Email between calls. Stuck on a Tuesday? You don't wait for the next call.
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Trackers for footfall, conversion and average spend. So you can see what's actually working, not guess.
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Everything in Self-Paced Learning: The Unmissable Shop Method, Boost Your Retail Sales in 30 Days, Bundle & Sold, Selling Like You plus the AI Toolkit and the Setting Your Goals bonus. Worth over £350 if bought separately.
Is this right for you?
This is for you if:
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You've been trading for at least two years.
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People like your shop, but too many leave without buying.
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You're ready to make changes, not just talk about them.
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You make the final decisions in your business.
It's not for you if:
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You want someone to build your website, run your social media or manage your ads. I don't do those.
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Decisions need sign-off from a committee or lots of partners.
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You want a quick fix without putting the effort in.
Pricing
Pay in full
£1,347
3 monthly payments
£457
Both include everything above.
VIP upgrade
£3,000
Everything in the 90-Day Partnership,
PLUS a full day with me in your shop.
I train your team on the shop floor, walk the whole shop to find extra ways to lift sales, and send you a full written report afterwards.
Paid upfront. Travel and accommodation over £100 is added at cost.
Questions
What happens after I pay?
You'll be redirected straight away to book your first call, I'll send a separate link to your personal Google Drive for your walkthrough video, photos and best and worst sellers. You will also be granted access to the Self-Paced courses the same day.
How much time will it take? Most weeks, one or two changes in the shop and a few minutes of tracking. Calls are on Zoom, so you don't need to leave the shop.
I've tried things before and nothing stuck. Why is this different? Most changes fail because nobody checks whether they worked. We track every change and adjust if it didn't, so nothing fizzles out after the first week.
Can my team be involved? Yes. Part of the plan covers how your team sells. If you want me training them in person on the shop floor, that's the VIP day.
Will it work for my type of shop? I've worked with gift shops, boutiques, galleries, kidswear, sports and food shops. If customers walk through your door, the same principles apply.
I'm not in the UK. Can we still work together? Yes. Calls are on Zoom, and I work with shops around the world. VIP is currently limited to UK only.
What happens after 90 days? You keep your plan, your trackers and everything you've changed. If you'd like ongoing support and continued access to the courses, you can carry on with Problems Solved for a discounted rate of £97 per month.
Reviews
"My conversion rate in the shop is up from 35% to nearly 70%! Can highly recommend Sam's input." Cecile
“I’ve done a comparison against last month and it’s massive. We sold 11 books in September versus 2 the month before. That’s 450% up. And jars of beans, 38 versus 25, so that’s 52%.” Sarah
"Sam, I followed your advice and put more clear signage on my windows and I got an A-board to go outside too (with the same messaging). To say I've had more shoppers coming in is an understatement. I can't believe I never thought to do this before. You're fab!"
"Sam! I genuinely can't thank you enough! People are actually stopping outside my shop and coming in more than ever before! I can't believe it! Thank you!!"
"My shop has tiny windows and isn't in a prime spot. I assumed most advice wouldn't apply to me. This actually showed me how to work with what I have."
"I realised I'd been designing my shop for me, not someone seeing it for the first time. Watching the videos completely changed how I saw my own shop front."
"The courses are great. The signage really works. The simplified window display is so powerful too. I changed it up again yesterday as the weather has turned slightly cooler and immediately sold one of the pieces in the display. Thanks Sam!" Laura,
"I had bookmarks sitting there for months doing nothing. I was going to discount them just to get rid of them, but Sam showed me why they weren't selling on their own. Paired properly with the right book, they finally moved." Michelle
"Most things I try fizzle out after a few weeks. This one didn't, because Sam actually tells you what to check and adjust afterwards. My range is still selling months later, not just gathering dust after the launch week."
"I made more progress in one weekend than I have in months!"
"This call has been fantastic, as usual. I have a much clearer vision in my head now... What a marvel you are, Sam Chapman." Laura
"Thank you so much, that was a super helpful call. I actually feel excited for what's ahead rather than dreading it!!" Sues
"This would've saved me years of second-guessing myself! It's the stuff that nobody tells you when you open a shop."
"Thank you so much, and I just wanted to say that I'm honestly really enjoying the class so far. I'm absolutely delighted that I signed up!"
"I went to a networking event, which I was dragged to, and I was saying, what would Sam do? That networking event is where the IKEA pop-up opportunity came from!"
"Oh my god, you're a genius... Absolute genius." Claire, vintage clothing shop
"I do listen, and I do implement things... It makes a huge difference." Claire
"You're brilliant, honestly."
"It was helpful for me. I've got some things to look at, and it helps me focus a little bit better. Definitely the signage." Georgina