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What is a Retail Consultant

Samuel Chapman Retail Consultant
Retail Coach

Hello! I'm Samuel Chapman. 

I'm on a mission to show you that every product based business can flourish and grow, no matter the challenges. Regardless what you sell, or whether you have a physical or online location.

With the right knowledge, tools, and a bit of inspiration, you can achieve amazing results.

What Is a Retail Consultant?

A retail consultant is a professional who helps retail and product-based businesses grow by improving their strategy, sales, customer experience, and visibility.

Whether you sell online, in-person, or both, a retail consultant offers expert guidance to help you turn browsers into buyers and grow a business that lasts.

If you’ve ever typed “why aren’t my products selling?” or “how do I grow my retail business?” into Google, you’re not alone and this is exactly where a retail consultant comes in.

 

Who I Help

As a retail consultant for small business owners, I work with:

  • Ecommerce store owners

  • Subscription box brands

  • Handmade product sellers

  • Market stall vendors

  • Brick-and-mortar shopkeepers

  • Growing retail brands ready to scale

If you sell a physical product and you’re feeling stuck, invisible, or unsure what to do next I help you simplify your strategy, strengthen your sales, and move forward with confidence.

 
YOUR GUIDE TO
 HUGE SALES!

 

Discover the 7 essential ingredients you need to create an irresistible offer your customers can't say No to!

Get Yours Here

What Does a Retail Consultant Do?

A retail consultant helps you:

  • Attract more ideal customers to your website or store

  • Understand what’s stopping your products from selling

  • Optimise your product descriptions, sales pages, and offers

  • Increase your average order value and repeat purchase rate

  • Improve your customer journey from first click to post-purchase

  • Create a clear, scalable retail business growth strategy

You don’t need more hacks or guesswork... you need focused support, personalised strategy, and a fresh perspective on what’s possible.

 
5 Ways to Build Customer Trust FAST!

 

Discover the 5 essential strategies to build customer trust fast that turn them from browsers in to buyers. 

Get Yours Here!

What It’s Like Working With Me

As a UK-based ecommerce and retail consultant, I bring a mix of real-life experience, high-impact coaching, and simple, no-fluff strategies that work.

Before becoming a coach, I built multiple six-figure retail and product-based businesses, including a successful salon, ecommerce brand, and digital product line. I know what it’s like to feel overwhelmed and unsure, and I know how to fix it.

When we work together, you’ll get:

  • Practical advice tailored to your business

  • A clear path forward, no more second-guessing

  • Sales strategy rooted in customer behaviour

  • Personal support and straight-talking feedback

  • Fast wins and long-term systems that scale

Whether we’re working 1:1, or you're learning from my book or digital masterclasses, you’ll always leave with more clarity, confidence, and momentum.

 
The 3 Email Sequences You Need

 

Discover the 3 essential email sequences every product business needs to build trust and make more sales!

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Why Hire a Retail Consultant?

Hiring a retail consultant can change the way you run your business and how successful it becomes. You might be wondering…

  • Do I need a retail consultant if I’m just starting out?
    Yes, especially if you don’t want to waste months (or years) figuring everything out the hard way (like I did).

  • Can a retail consultant help me grow sales without ads?
    100%. Most of my clients see results from refining their message, pricing, offers, and online presence, no extra ad spend required.

  • What’s the difference between a business coach and a retail consultant?
    I focus specifically on product-based businesses the stuff that makes or breaks your retail brand: sales pages, offer strategy, pricing, repeat customer systems, and more.

 
Goal Planner

 

Create huge goals and chunk them down to make them more achievable and manageable.

Get Your Planner Here

Frequently Asked Questions About Retail Consultants

What’s the biggest benefit of working with a retail consultant?

You stop guessing. You get an expert set of eyes on your business and a plan that actually works, no more throwing spaghetti at the wall.

How do I know if I need a retail consultant?

If you’re struggling to get customers, not sure what to focus on next, or tired of inconsistent sales, a retail consultant can help fix the root of the problem.

Do you only work with UK businesses?

Nope, I work with product-based businesses all over the world. Whether you're based in the UK, the US, Australia, or anywhere else, if you sell physical products, we can work together.

Can you help with my online product store?

Absolutely. I specialise in ecommerce growth, helping you improve everything from your product pages and offers to your marketing and sales systems.

 

Want Help from a Retail Consultant Who’s Been There?

I’m Samuel Chapman, retail consultant, ecommerce coach, and creator of the Zenith Method for product-based business success. I help founders like you sell more products, attract better customers, and build businesses that actually work, without burnout.


Here’s How I Can Help You Today:


Final Thoughts

Being a great product creator doesn’t always make you a confident seller and that’s okay. That’s where I come in.
If you’re tired of guessing and ready to grow your retail business with expert support, let’s talk.

 
10 Steps To Create a Successful Product Business

 

 Whether you're starting from scratch or refining an existing business, these 10 steps will empower you to build a thriving product business with confidence.

Get Your Guide Here

Bringing Real Strategy

to your Inbox

 
Forget the junk mail. I'm going to share with you the strategies, the thoughts and the opinions that will help you to attract more customers, make more sales and enable you to feel more confident than ever! 
Ready?