Retail Business Coach Liverpool

Feeling Invisible in Your Liverpool Shop?

From Bold Street to Lark Lane, Liverpool’s independent retail scene is vibrant but also fiercely competitive.

Whether you run a gift shop, fashion boutique, eco store, or lifestyle space, chances are you’re feeling some of this:

❌ Fewer customers walking through the door
❌ Engagement dropping off on social media
❌ Sales that feel unpredictable and inconsistent
❌ A lack of strategy and zero time to figure one out
❌ That constant sense of “What am I missing?”

If you’ve been working harder than ever but not seeing results, I want you to know this:
The problem isn’t your product. It’s your strategy.

I’m Samuel Chapman, Retail Business Coach for Independent Shops in Liverpool and Beyond

I help independent retailers across Liverpool increase footfall, attract loyal customers, and sell more confidently, without relying on discounts or marketing guesswork.

As a former shop owner myself, I understand the real-life pressure of running a store.

Today, I work with product-based business owners every day to help them:

✔️ Identify what’s costing them sales
✔️ Create a clear, practical growth plan
✔️ Build a shop that’s seen, trusted, and profitable
✔️ Finally feel in control, not stuck or scattered

Why Work with a Retail Coach Who Knows Liverpool?

You’re selling in one of the UK’s most creative, community-focused cities but also one that’s highly saturated with local makers, boutiques, and pop-ups.

Whether you’re on Castle Street, in the Baltic Triangle, or running a hidden gem off Smithdown Road, you need more than a good product, you need a real plan.

✅ I’ve helped independent retailers across the North West grow with confidence
✅ I offer virtual and in-person support throughout Liverpool
✅ My coaching is practical, personal, and proven... not fluffy

The #1 Way Liverpool Shop Owners Are Turning Browsers Into Buyers

The Retail Store Breakthrough™

(In-Person or Virtual)

If your shop feels like it should be doing better but you’re not sure what’s going wrong this is the session you’ve been waiting for.

The Retail Store Breakthrough™ is a one-off, high-impact retail audit designed to give you fast clarity, fresh perspective, and a step-by-step plan to fix what’s stopping your sales.

No more guessing. No more endless tweaking. No more shouting into the void on Instagram.

Here’s What We’ll Do Together:

✔️ Walk through your shop (virtually or in person) and assess your layout, signage, messaging, and overall customer journey

✔️ Identify the 3–5 biggest blocks that are costing you footfall, conversions, or repeat business

✔️ Show you what your customer actually sees (and why they might be walking away)

✔️ Give you a personalised, prioritised action plan to turn things around fast, without overwhelm

Who It’s Perfect For:

Shop owners in Liverpool who feel stuck, invisible, or unsure where to focus

Business owners who’ve tried posting more, discounting, or changing displays and still aren’t getting results

Independent retailers who want honest, expert eyes on their business, not another generic course

What Makes It Different?

Unlike traditional coaching or courses, the Retail Store Breakthrough is:

Practical, we get straight to what’s really holding you back

Personalised, you get tailored guidance for your shop

Fast, many retailers see improvements within 7–14 days

Flexible, available in-person across Liverpool or fully virtual

Ready to find out what’s really stopping your sales, and fix it fast?

Discover The Retail Store Breakthrough and let’s make your shop unmissable.

FAQ's You Might Still Be Wondering

Why Choose Samuel Chapman Retail Coach?

With over a decade of hands-on experience growing small businesses, I’ve helped shop owners go from overlooked and underpaid to profitable, confident, and in control.

Whether you run a boutique, lifestyle store, gift shop or something in between, I know what it’s like to feel stuck despite working hard.

My methods are built around strategy, not guesswork and I’ve worked with over 100 retail business owners to:

✔️ Attract more footfall without relying on discounts
✔️ Increase return customers and average order value
✔️ Clarify their store’s message and improve customer experience
✔️ Feel proud of the business they’ve built again

If you’re ready to transform the way your store performs, it starts with a conversation.

How Samuel Can Help You